Help desk updates
First of all, we would like to thank everyone who emailed our helpdesk. All the responses are very impressive.
We would like to emphasize the purpose and main tasks of the helpdesk.
The helpdesk makes an inventory of the donations and initiatives offered to give a picture of what is coming in.
What’s the next step?
Based on all the emails we have received so far (more than 220 emails), we are working on a list that categorizes all the offers. This makes it clear what we have and where.
After the 700 people have arrived, the Yalla Foundation (with the help of translators) will communicate through the platform and make sure we get in touch with the people who need help.
As soon as people get in touch through the platform, we will offer all donations and initiatives that have come in.
Thanks for all the enthusiastic responses from the people who ask where they can take things. At this time, we would like to ask you to wait a little longer until we receive specific requests.
Because of the coronavirus, people will first be quarantined for two weeks, so we don’t know immediately what the situation is. We will keep you informed via our platform